If you would like to make a booking or require a quote call our easy to remember number 0115 939 4000.
Our call centre employs over 70 staff with a combination of full time and part time staff. The companies ethos for handling calls are based on the following four rules:
- Efficient booking service
- 90% of all our calls are answered within 7 seconds.
- Customer service orientated call centre
- We are not a call centre that is driven by targets to reduce call times we ensure all customers are given a high level of personable customer service.
- U.K based call centre
- All of the call handlers that are used by ABC are UK based.
- We do have multi-lingual members of staff
- We have staff that can speak English, Polish, Hindi, Punjabi, Urdu, Farsi and Pashtu.