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Booking Methods

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For bookings, quotes or enquiries please call 0115 939 4000

Our call centre employs over 70 staff with a combination of full time and part time staff. The company ethos with handling calls is:

  • Efficient booking service. 90% of all our calls are answered within 7 seconds
  • Customer service orientated call centre. We are not a call centre that is driven by targets to reduce call times, we ensure all customers are given a high level of personable customer service.
  • All of the call handlers that are used by ABC are UK based.
  • We have multi-lingual members of staff. 

 

 

 

 

 

 

 

 

 

 

 

 

  

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