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If you would like to make a booking or require a quote call our easy to remember number 0115 939 4000.

Our call centre employs over 70 staff with a combination of full time and part time staff. The companies ethos for handling calls are based on the following four rules:

  • Efficient booking service
    • 90% of all our calls are answered within 7 seconds.
  • Customer service orientated call centre
    • We are not a call centre that is driven by targets to reduce call times we ensure all customers are given a high level of personable customer service.
  • U.K based call centre
    • All of the call handlers that are used by ABC are UK based.
  • We do have multi-lingual members of staff
    • We have staff that can speak English, Polish, Hindi, Punjabi, Urdu, Farsi and Pashtu.

 

 

 

 

 

 

 

 

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