We have a state of the art contact centre employing over 70 members of staff. All employees are trained to the highest level of customer service and have completed an NVQ customer service course. We have the best possible technology in the market allowing us to handle calls efficiently and providing the highest level of customer service. The contact centre staff also have a great understanding of the local area to provide a helpful hand to all travel requirements.
- Operational 24 hours a day and 365 days a year
- Over 30 agents at any one time
- 95% of calls answered within 7 seconds